LogMeIn Review

Editors' Review


So I have another year of a program I don't want. The great thing about LogMeIn is that they offer a free version for basic use. Advertisements or commercial links. Summary Company could use better customer support. No requirement for remote PC admin rights. Even with an abundance of ports blocked on the networks my computers were on, LogMeIn still functioned perfectly. Other better cheaper options out there.

Basic Features of LogMeIn


I contacted them but they didn't care. So I have another year of a program I don't want. This means I have paid 'ish dollars for software I never used. Company could use better customer support.

They took a supporter of their software and ruined their experience with bad customer service. Requires downloads on both ends. I work with older clients that find the navigation very confusing. Passing the presenter role to the client is an AWFUL process that I could very rarely get to work properly creating all kinds of confusion with clients.

I went from being disappointed in the service to being a rabid hater. Messed up my Chrome settings, forced searches through Yahoo there's a reason I use Google and corrupted one of the extensions that dictates how new tabs open. Dont give them your credit card. You cant stop the annual billing. You cannot remove your credit card or stop service from account portal. Called, No refund even after they agreed that I didnt use the service at all for many months. Don't give them your credit card.

I had an annual subscription which I forgot about as I no longer used it. No reminder was sent. I see this as unethical. So I am very annoyed with LogMein. Login or create an account to post a review. The posting of advertisements, profanity, or personal attacks is prohibited. Click here to review our site terms of use. If you believe this comment is offensive or violates the CNET's Site Terms of Use , you can report it below this will not automatically remove the comment. Once reported, our staff will be notified and the comment will be reviewed.

Overview Review User Reviews Specs. Editors' Review by Download. Cons It's not free: Quickly and easily remote control your PC or Mac from any other internet-connected computer just like you're sitting right there. Access all of your files and share them with others using LogMeIn. No need for firewall, router or proxy configuration. No requirement for remote PC admin rights. Reviews Current version All versions. Sort Date Most helpful Positive rating Negative rating.

Results 1—10 of 31 1 2 Cons They went from the free personal use to charging. Summary Go with TeamViewer! Reply to this review Was this review helpful? Pros Easy to install Cons Ever increasing prices justified by unwanted, unused additions to the service. Summary My company has used logmein for our employees to access their desktop machines when they're away from their desks.

It will you will end up costing you big time. Pros It was good for in network and not bad if you had a low resolution and had to operate at home. Cons The charging is very well hidden.

Summary Company could use better customer support. Pros Easy access to present a screen Cons Requires downloads on both ends. Pros it does work, once you figure out whether to start from browser or app.

Summary Bad business practice logmein! Pros Software isnt worth cost Cons Dont give them your credit card. Pros liked it, paid for it for a while, but then stopped using it because company went in different direction. Cons You cannot remove your credit card or stop service from account portal.

Summary dont give them your credit card. You are logged in as. Please submit your review for LogMeIn Free. Thank You for Submitting Your Review,! Note that your submission may not appear immediately on our site. Since you've already submitted a review for this product, this submission will be added as an update to your original review.

Thank You for Submitting a Reply,! With the Pro version of the software, you will be able to control your desktop from anywhere in the world, run programs or applications on the remote desktop with ease, transfer various files to and from computers, print documents from the remote computer to a local printer, share your desktop with others, collaborate on projects, or take advantage of listening to music or watching video on your personal computer from anywhere you may be.

All LogMeIn products, including the free version, support remote access from Windows Mobile devices , which is a great feature to have.

There are also options for iPhones and iPads, but those come at a higher price. Sometimes, remote access programs can be tricky to set up and get working.

With LogMeIn, registration and installation is quick and easy to get out of the way, and the program is easy to set up on any computer you choose. Remote access software is not usually overly complicated, but more simple remote access programs may have trouble getting past roadblocks such as firewalls. This creates hassle for parties on both ends of the connection. Even with an abundance of ports blocked on the networks my computers were on, LogMeIn still functioned perfectly.

The great thing about LogMeIn is that they offer a free version for basic use. LogMeIn Free does not support features such as file sharing or transfer, desktop sharing, remote printing, remote sound, background login, etc. Compared to other remote access software providers, LogMeIn is easy on the wallet.

Usability and Ease of Installation

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